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Shipping & Returns
  • Shipping cost is not included in the price of the rental bag. Upon check out, you will select your delivery option and rate.
  • Once your order is processed and confirmed with us, you will receive an email with a tracking number.
  • A prepaid satchel with return instructions will be placed inside your rental box. Please make sure to read the instructions carefully and return the bag on the end date of your rental period.
  • We require orders to be made two days before your rental period beings to ensure delivery.
  • To be able to process weekend orders in time for Friday delivery, we require that orders are made no later than 12pm on Wednesday’s.
  • All bags will require a signature at the given address so please ensure you, or someone else is available to sign. In the event that no one is available to sign, the parcel will be redirected to a local depot for you to collect.
  • Return date takes effect once bag has been returned and scanned by the courier company. Please keep record of return receipt.
  • For more information, please read our T&Cs
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